Most mid-sized and larger organizations have some sort of formal Human Resources department in place. These departments are a huge asset for an employee/employer relationship; assisting in training, conflict resolution, and fostering a workplace culture. However, just because your organization has...
The phrase “relationship management” has worked its way into our business vocabulary pretty pervasively in the past decade. But what does that really mean? It’s all about your interpersonal communication skills. Do you inspire and influence others? Do you communicate well, and help people change,...
You’ve built the relationship, gotten the meeting, made a great presentation, and you’re about to close the sale. However, there's a silent-but-deadly danger lurking that can undermine your best efforts. The last thing you need is for your non-verbal communication to get in the way of a huge...
by Elizabeth Levey Most of us today have a love/hate relationship with email. It’s arguably the most common form of written business communication, but it’s so commonly misused and abused that it’s easy for it to lose its effectiveness. But writing a good business email shouldn't be a struggle. ...
by Elizabeth Levey American actor, humorist, and cowboy Will Rogers is often attributed with saying “You never get a second chance to make a first impression.” The sentiment rings true in almost all situations, and certainly in a new hire onboarding environment. Regardless of your industry or...